File Types

We can accept JPG, JPEG, GIF, BMP, AI, EPS, PS, PDF, PNG, PSD, SVG, TIFF, TIF and CDR files. Charges may apply where artwork is not in the format required for the specific process.


Embroidery visual

Visuals are provided for approximate size and positioning. What you see on a computer monitor may differ to the printed outcome. The design can differ from computer to computer. If you have any concerns as to how your design will look then please request a sample prior to production.

Image Quality

Pixelated Print

Images should have a minimum resolution of 300dpi. Screenshots, images from the web or low quality images will look pixelated when printing by Versacamm transfer. The print quality will only be as good as the artwork provided.

Print Colour Processes

Pantone print colour swatch

Our transfer printer users CMYK. The colour setting of your software (eg. Illustrator, Corel Draw) should be set to CMYK. For screen printing, we use the Pantone solid coated values.



Embroidery Swatch Sample

A digital mock-up will be sent for new designs prior to production or at the request of the customer. Please let us know if you require a physical sample which will be posted on a similar material to your order for approval.


Embroidery Fonts

We require the customer to identify and provide all fonts used in designs.


It is important to consider the limitations of the printing and embroidery processes. For example, your logo may not be suitable for embroidery or a print may not be achievable in a certain position. We will use our experience acquired over more than 30 years to assist you in establishing the best way to achieve your requirements. Please do not hesitate to contact us if you have any questions whatsoever!